Frequently Asked Questions - FAQ

WELCOME!!! We are so glad to have you join our Krave exclusive online membership. Here you will enjoy Live streamed classes instructed by Shereen herself as well as be able to communicate with others on their journey in our community, enjoy 800+ exclusive archived videos, and so much more.

Remember that with your Krave online membership you will have 24/7 access to classes at your convenience. If you miss the class or had a bad connection during that time, you can always view it at a later time that suits you in the best available quality.

• Classes (Here you can join Shereen and her highly trained instructors live as we instruct classes from Krave Fitness in Sydney, Australia). Not ready to take the class live? That’s ok you have 24/7 access to 800+ archived classes and can take classes at your convenience.
• Video Archives (Here you can enjoy past live streamed classes and exclusive Krave DanceFit videos)
• My Account (Here you can see your membership information).

Select the desired class category menu and Enjoy!

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iphone, ipad & tablet users, safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast from any device to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick and third party apps like WebVideoCast.

If you are having a hard time logging in and believe it is due to your username or password, go to member log in and click on forgot your username or password.

*If the issue continues, feel free to contact info@kravefitness.com.au

YES! You can become a Krave DanceFit online member https://www.kravefitness.com.au/online-classes  
Classes are available to view and stream with your 24/7 access. Classes that are LIVE each week as follows:

Monday Krave DanceFit Sculpt @ 6:00pm (For this class you may need a step, barbell, hand weights and a mat) AEST (Australian Eastern Standard Time)

Tuesday Fit As Fark Strength 35 min Express @ 6:00am (For this class you may need a barbell and a mat) and Krave DanceFit @ 6:30pm AEST

Wednesday Krave DanceFit @ 6:30pm AEST

Thursday Fit As Fark Cardio 35 min Express @ 6:00am  and KraveBar @ 6:30pm AEST (For this class you will need a step, barbell, hand weights and a mat).

Friday Krave Urban Night @ 7:00pm AEST Every Friday Night

*Times and dates are subject to change, keep update on https://www.kravefitness.com.au 

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iPhone, Ipad & tablet users, Safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast from any device to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick and a third party app like WebVideoCast.

That’s awesome! Congratulations and thank you for allowing us to be with you on your journey to a healthier lifestyle!

We would love to hear from you and share your story with the Krave community. By sharing your story you will be inspiring and motivating others just like yourself.

Please feel free to submit your success story via www.kravefitness.com.au/group-fitness/testimonials or e-mail at info@kravefitness.com.au  and Shereen will connect with you shortly.

Thank you!

Krave DanceFit customer support is available via e-mail

To contact our support team please feel free to send an e-mail to: info@kravefitness.com.au

One of our team members will make sure to get back to you within 24 hours.

We’d love to see you in person!!

Krave Fitness local/onsite class information is as follows:

Abcoe Centre
Krave Fitness
Unit 13/69 York Road
Penrith NSW 2750
Australia

info@kravefitness.com.au 
http://www.kravefitness.com.au
https://facebook.com/KraveFitness/ 

Everyone can do it! One in, all in!

There are no beginners classes. Same class for everyone but we all look completey different when we cut loose on the dance floor. Some participants are older, some are pregnant, some are nursing niggling injuries, some are there to move and be social, some are there to try and burn 1000 calories, some just toe tap and sing along and some dance like crazy nutcases! We all slot in for a fun hour and soak up each other’s energy and love!

The Krave online membership gives you access to Krave Fitness local classes where you’ll dance and workout to your favorite hit songs all week long. Genres range from Top40, Salsa, Reggaeton, Hip-Hop, Bollywood and more!

No worries, just submit your question to info@kravefitness.com.au

You can cancel your membership at any time. While processed payments are non-refundable, you can cancel your subscription by simply logging in to your PayPal account and selecting 'Settings' in the right top corner. Click the 'Payments' tab and then select 'Manage Pre-approved Payments'. Select the payment you'd like to cancel or if your membership is not with PayPal log into your account on the Krave website and cancel under MY ACCOUNT

Krave online classes offers a number of options for your streaming video quality. Depending on the users internet connection, you will enjoy your stream in 1080p (HD), 720p (HD), 480p (SD), as well as other lower quality options.

Remember that with your online membership you will have 24/7 access to participate in classes at your convenience. If you miss the class or had a bad connection during that time, you can always view it at a later time in the best available quality.

If you need to update your payment information, log in to your Paypal Account and select 'Settings' in the right top corner. Select the 'Payments' tab and scroll down to 'Your preferred way to pay' and update your payment method or log into your account on the Krave website and change your credit card details in MY ACCOUNT. Thank you for becoming a Krave online exclusive member. Enjoy!

Krave DanceFit members have a number of options to stream classes to their home television.

1. Download a third-party casting app ‘WebVideoCaster' on your phone and cast to your Google Chromecast or Smart TV
2. Log into your Krave Fitness online classes using Xbox or Playstation.

For Google Chromecast users (Device or Tablet)

1. Download the official Chromecast app on your mobile device or tablet.
2. Go to https://www.kravefitness.com.au/online-members-log-in and access the members only online classes.
3. Click the casting button on your mobile device or tablet and sync your online class directly to your Google Chromecast  or Smart TV

For Roku users

1. Casting from iPhone to Roku TV and it works great.  Use an app iWebTV. Download it to your phone and also make sure you have it on your TV. Only works on videos that play in a web browser, which Krave does.

For Apple TV users:

1. Follow the steps to setting your Apple TV device.
2. Go to https://www.kravefitness.com.au/online-members-log-in members only online classes.

User recommendation for streaming with Google Chromecast from your desktop computer:

1. When wanting to cast to Chromecast you always have to use Chrome as your browser
2. Make sure that your device is setup
3. Once your device is setup, access your member’s area by visiting https://www.kravefitness.com.au/online-members-log-in and login.
4. Once you’ve logged in proceed to the “Classes or a Class Category”. There you will see our archived videos and live stream event window and the Live video stream, if you are visiting when an event is about to start. When you select the ‘PLAY’ button you will see a small chrome cast icon on the lower right section of the video frame. click that chrome cast icon and you will receive a prompt on your browser giving you the selection of your chrome cast device, select it and the image will be transferred to your TV.
5. When watching archived classes you will need to go to www.kravefitness.com.au through your Chromecast app or Chrome browser and use your chrome cast. Third party apps like WebVideoCast works really well as well when casting to Chromecast.
6. If the option does not show up on your video frame, this could be because the device is not setup properly please refer to ://support.google.com/chromecast/answer/2998456?hl=en
   Feel free to contact us at info@kravefitness.com.au

Krave Fitness recommends the below option, this is by far the best and most popular fool proof method.

1. An easy & quick way especially if you’re not tech savvy is a HDMI cord straight from phone/computer to your TV. 

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. Ipad, iphone & tablet users, Safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Roku, Apple TV, Smart TV or Amazon Fire Stick.

As with any physical activity, it’s important that before beginning, you consult with your health care professional to ensure that you are aware of any restrictions that are appropriate for you.

As with any physical activity, it’s important that before beginning, you consult with your health care professional to ensure that you are aware of any restrictions that are appropriate for you.